Petunia.com Returns and Exchanges are Simple and Free
For customers who purchased their Petunia Pickle Bottom product on petunia.com, and find that it does not meet their needs or expectations, we are pleased to offer easy and free returns or exchanges within 30 days of purchase. The item being returned must be in new, unused condition with the original tags and/or packaging, and be accompanied by a Return Authorization number issued by Petunia Pickle Bottom.
To request a Return Authorization Number, please send an email with your full name and order number to [email protected]
Once we receive your return or exchange request, we will do our best to respond within 2 business days with your authorization number and return instructions.
Important Notes about Returns and Exchanges: We can only return or exchange items purchased directly from petunia.com. Any item deemed "used" will be ineligible for return.
Refunds will be processed within 5-7 business days upon receipt and inspection of your returned item, and will be refunded in the original form of payment. Please note that your banking institution may require additional days to process and post the transaction to your account.