Petunia is committed to privacy.
Petunia Inc. and our brands, (which include but are not limited to Petunia Pickle Bottom, Petunia Handbags and Accessories and Sons of Trade), value our customers and respect their privacy. We collect customer information in our store and through our websites in an effort to give you quality customer service, improve your shopping experience and communicate about our products, promotions, special events, outlet sales and contests. As described in this policy, your information may be shared among our brands and, under certain circumstances, with third parties we may have partnered with in promotions or contests.
This policy describes the personal information we collect about our customers, how we use it and when we share it with third parties. Our policy also describes the choices our customers can make about how we collect and use their information. If our policy changes, we will post an update on our website. The revision date at the top of the page can be used to tell when the policy has changed.
What kind of information does Petunia Inc. collect?
We may collect personal information from you, (such as your name, email and postal addresses, phone number, gender, birthday, etc.), when you save your information with us, make a purchase, correspond with us or when you participate in a contest, promotion or survey. We use this information to help personalize your shopping experience and provide advertising best tailored to your interests. We also allow you to create a “User ID” that helps create an easy and delightful shopping experience. After filling out an online form with basic personal information and a password, our system assigns a personal ID based on your email address, and the next time you shop with us, you need only enter in your email address and password, and our system automatically provides the information needed to finalize your purchase.
We also monitor use of the website and traffic patterns in order to improve website design and the products and services we offer, as well as to determine what offers, promotions or information to send to you.
Does Petunia Inc. share my information?
Petunia does not sell customer contact information, though we may disclose information about you to other members of the Petunia corporate family, companies we’ve teamed up with for specific promotions and as required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law or request.
Our Email List
By signing up for our mailing list, you will receive notice of sales, promotions and new merchandise, as well as company news and special offers. Email addresses may be shared with other members of the Petunia Inc corporate family. If you would like to unsubscribe from our email list, please contact us (see below on how to contact us). We will remove your name from our list as soon as we can, but please recognize that you may receive another email before we are able to remove you.
For your security when placing online orders, we use industry-standard SSL (Secure Socket Layer) encryption when transferring and receiving customer data exchanged through our site server. SSL is a technology that vendors use to ensure the security of online business. To purchase from the Petunia online boutique, you must use an SSL-enabled browser such as Mozilla or Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet. All other data transfer is conducted through a secure phone line.
If you still have concerns, we invite you to place your order by phone with our Customer Service team at (805) 643-6697.
Email: [email protected]
Phone: (805) 643-6697
Fax: (805) 643-6672
Mail: Petunia Inc.
305 S. Kalorama Street Suite F
Ventura, CA 93001
Attn: Customer Service